Refund policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

All parts manufactured, or sold by Refined Performance (RP), are to be installed by a LICENSED autodealer or a LICENSED auto technician. Auto’s are/can be dangerous.  Serious injury, death and property damage can result from driving any automobile. This risk is increased by IMPROPER installation or misuse of aftermarket parts.  RP customers must exercise good judgment in the use, control, alteration, part selection and installation and maintenance of their vehicle.  In the event of a possible defect in material or design, or any other defect in a part manufactured, designed or sold by RP, the responsibility of Refined Performance is limited to either a refund of the purchase price or the replacement of the part if Refined Performance determines the part to be defective, and subject to Refined Performance’s inspection of the part within thirty (30) days from the date of purchase.

Warranty

  1. In the event of a possible defect in material or design, or any other defect in a part manufactured, designed or sold by Refined Performance (RP), the responsibility of RP is limited to either a refund of the purchase price or the replacement of the part, within thirty (30) days from the date of purchase. RP will determine if the part is defective and is subject to RP’s inspection.
  2. RP is not responsible for any cost of installation, time lost, vehicle storage or any other accrued costs.
  3. All purchased RP parts must not be altered or modified in anyway. RP will cover all shipping inclusive to the returned part and the new exchanged part (Worldwide). If the part sent back to RP with claim of misfit or non function is found to fit and function properly NO exchange will be made and all shipping is the responsibility of the customer.
  4. Upon any issue during installation client shall contact RP with any issues to eliminate the possibility of installer error before the Return Merchant Authorization (RMA) is issued. 9 times out of 10 the installation is incorrect resulting in poor fitment.
  5. All Carbon Fiber parts carries a 1 year warranty of cracking, clear coat hazing, extreme yellowing and or core delimitation.
  6. All Refined Performance aluminum & stainless steel products carry a life time workmanship guarantee for welds, bends, metal structure, normal corrosion resistance, and function.
  7. All Refined Performance painted parts must be opened and inspected for any defects or damages from shipping within 5 days of the delivery date. RP will not be responsible for any defects or damages after that time frame.
  8. All third party products not manufactured by RP will be subject to the manufactures warranty. An “Exchange or Refund” will be made only after the manufacture accepts the exchange or refund and authorizes RP to exchange or refund the product. If a “Refund” is accepted by the manufacture and once the funds are returned to RP, at that time RP will refund client.
  9. All returns must be packed correctly to endure the shipping back to Refined Performance or the RMA will be void.
  10. For Refined Performance's Tech and Install questions call us at (214) 493-0527

By purchasing a Refined Performance product or a product sold by Refined Performance, you (1) acknowledge the above disclaimer and agree to its terms; (2) agree that any claim brought against Refined Performance arising from and /or pertaining to or otherwise related to a part manufactured, designed or sold by Refined Performance must be brought in the Texas State Courts located in the Collin County; (3) any claims against Refined Performance must be brought within one (1) year of purchase of the product. Refined Performance makes no other warranty, expressed or implied, including without limitation of any warranties of merchantability and fitness for a particular purpose.

Prices and Product Specifications

Prices shown are list prices and are subject to trade discount and to change without notice. Prices may also be changed without notice due to unforeseen cost increases of imported products, raw materials, or currency fluctuations. We carefully check pricing and product specifications, but occasionally errors can occur, therefore we reserve the right to change both without notice. We are not responsible for customer pricing errors. Some variations between picture and product may occur. Some products listed may be non-stock items.