Thank you for visiting and shopping at Refined Performance. Following are the terms and conditions that constitute our Shipping Policy for the United States and International Destinations.
Shipment Processing Time
Most orders are processed within 2-3 business days. Orders are not shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Standard shipping will arrive within 3-7 business days after the 24 hour processing time. 2 Day shipping will arrive within 2 business days after the 24 hour processing time. Overnight shipping will arrive next business day after the 24 hour processing time.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Refined Performance is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Refined Performance is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.